Your first visit

At Simcoe Dental Group we welcome new patients. If you would like to arrange an appointment to see one of our dentists, please do not hesitate to get in touch. 


Call: (647) 748 7787


Email us

Just had a cleaning and first appointment here and it was probably the best experience I’ve ever had at a dental office. I must say, their excellent reviews are 100% justified.
Real patient review, Sept 2017, Yelp {Read the full review}

This is probably the best experience I’ve ever had at a dentist. The whole team is amazing – very thorough, professional, and knowledgeable. I’ll definitely keep going back and I highly recommend the clinic!
Real patient review, Aug 2017, Opencare {Read the full review}


What can you expect on your first visit?

Before you arrive we will send you a medical and dental questionnaire. For your convenience and to make your appointment more efficient, we request that you fill this out prior to your appointment. These details will assist us in providing you with an appropriate treatment plan as some complications such as a history of osteoporosis or allergies should be taken into consideration. All information that is collected is confidential and will not be shared with any third party without your permission. You will also receive automatic pre-confirmation and confirmation texts, please confirm these to secure your appointment.

When you first visit our practice, our office manager Felicia will confirm your insurance details with you. Please bring your insurance card with you.

During your initial visit, your dentist Dr Son or Dr Whitaker will conduct a thorough examination of the current health of your teeth and gums, will chart any existing fillings and fixtures, take appropriate digital x-rays and intra-oral photographs. Another extremely important, and often under-reported role of your dental examination is the screening of more serious dental conditions such as oral cancer, gum disease (periodontitis) and any infections that may be present. At our practice, preventative care is a priority so we suggest that your routine incorporates regular hygiene visits. Sheila and Stephanie, our hygienists will guide you through how to keep your mouth healthy on a daily basis and can recommend techniques and products suitable for your needs.

We encourage our patients to openly discuss their dental queries and expectations with us. Your dental visit is a good opportunity to ask your dentist about any dental treatments, concerns or questions you may have. During your visit your dentist will discuss your personalised treatment plan.


Creating a positive dental experience

We are experienced and sympathetic in dealing with each patient’s anxieties and pride ourselves on developing a personal relationship with our patients. If you are nervous about treatment, or have had any previous difficulty with dental treatment, we encourage you to communicate this to us at your visit. We endeavor to create a friendly and relaxing environment to help deliver a positive dental experience for all our patients.


Affordable payment plans

We understand that dental expenses can sometimes come at a bad time. We are partnered with Health Smart Financial Services so that you can split your dental costs into affordable payments. The approval process is quick and easy, and we are happy to help you with it. To find out how much you are approved for, you can complete a no obligation, no commitment application. Click on the image to link to our custom form.